This Privacy Policy explains exactly what personal information Cirkex collects from Pakistani players, why it is collected, how it is used and what your rights are. We keep things straightforward because your trust matters more than legal small print.
By using the Cirkex platform — including registering an account, making a PKR deposit or placing a bet on cricket, PSL, Live Casino or any other product — you acknowledge that you have read and understood this Privacy Policy. If you have questions before you register, please contact our support team first.
Cirkex is the operator of the platform available at cirkex.vu. We take the privacy of our Pakistani players seriously. This policy is written to be clear and readable — not to confuse you with dense legal language. It covers all data we process in connection with your use of the Cirkex platform, whether you are browsing, registered or actively playing.
This policy applies to all Cirkex products and services, including Live Casino, Sports Betting on cricket and PSL, Fish Games, the VIP programme, the Promotions system and all account-related functions such as deposits, withdrawals and customer support interactions.
We collect the minimum data needed to operate your account, process PKR transactions and keep the platform secure. We do not sell your data. We do not share it with advertisers. We use it to run Cirkex, pay out your winnings and protect the platform from fraud — nothing more.
The data we collect falls into three main categories: information you provide directly when registering or using the platform, information generated automatically when you use the platform, and information we receive from trusted third parties such as payment processors.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, national ID or CNIC details (if requested for verification) | You provide this at registration or verification |
| Contact Data | Email address, mobile number | You provide this at registration |
| Financial Data | PKR transaction amounts, JazzCash / Easypaisa / Raast account references, bank details used for withdrawal | Generated through your deposits and withdrawals |
| Usage Data | Games played, bets placed, session times, betting history, sports markets accessed | Automatically generated during platform use |
| Technical Data | IP address, device type, browser, operating system, connection timestamps | Automatically collected via platform infrastructure |
| Communications Data | Support chat history, email correspondence, complaint records | Generated when you contact our support team |
We do not collect sensitive personal data such as biometric data, medical records or political opinions. We only ask for identity verification documents when operationally necessary — for example, to confirm your age or to process a withdrawal above a certain PKR threshold.
Cirkex collects data through several channels. Understanding these helps you know exactly what is being gathered and when.
Every piece of data Cirkex collects has a purpose. We do not collect data speculatively or for reasons unrelated to running the platform. Below are the purposes for which your personal data is used:
We do not use your personal data for third-party advertising, profiling for commercial sale or any purpose outside of operating and improving the Cirkex platform.
Because Cirkex operates entirely in PKR and supports JazzCash, Easypaisa, Raast, bank transfer and mobile wallets, payment data is a necessary part of running your account. We want to be transparent about exactly how this data is handled.
All financial data is encrypted at rest and in transit. We use SSL and TLS encryption for all communication between your browser and the Cirkex platform, including all deposit and withdrawal requests.
Cirkex does not sell, rent or trade your personal data to any third party. However, there are limited circumstances in which your data may be shared with trusted third parties as part of operating the platform:
Cirkex uses cookies — small data files stored in your browser — to keep the platform working properly and to understand how players use the site. Here is a plain-language breakdown of the cookies we use:
| Cookie Type | Purpose | Can You Disable? |
|---|---|---|
| Essential Cookies | Keep you logged in, maintain your session and enable core platform functions like deposits and game loading | No — these are required for the platform to work |
| Functional Cookies | Remember your language preference, display settings and recently visited game categories | Yes — disabling may affect your experience |
| Analytics Cookies | Help us understand which pages and games are most popular, session lengths and navigation patterns | Yes — via browser settings |
| Security Cookies | Detect suspicious login attempts, device changes and unusual account activity | No — these protect your account |
You can manage or clear cookies through your browser settings at any time. Note that disabling essential or security cookies may prevent you from using certain features of the Cirkex platform, including logging in and making deposits.
Protecting the personal and financial data of our Pakistani players is a core operational responsibility. Cirkex applies multiple layers of security to keep your data safe:
While Cirkex takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We strongly encourage you to use a strong, unique password for your Cirkex account and to enable two-factor authentication where available. Do not share your login credentials with anyone.
As a Cirkex player, you have meaningful rights over your personal data. These are not just policy statements — they are actionable. If you want to exercise any of the rights below, contact our support team with your account details and the specific request.
All data rights requests are handled within a reasonable period. We may need to verify your identity before processing your request to protect against unauthorised access to account data.
Cirkex retains your personal data for as long as is necessary to fulfil the purposes described in this policy. The table below gives you a general guide to how long different categories of data are held:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and financial record-keeping obligations |
| PKR transaction records | 7 years from transaction date | Financial compliance and dispute resolution |
| Gameplay and betting history | Duration of account + 2 years after closure | Dispute resolution and responsible gaming monitoring |
| Support communications | 3 years from last interaction | Quality assurance and complaint handling |
| Technical and usage data | 12 months on a rolling basis | Security monitoring and platform improvement |
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to you as an individual.
Cirkex does not knowingly collect personal data from anyone under the age of 18. If we discover that a player under 18 has registered and provided personal data, we will immediately close the account, delete the data to the extent permitted by law and return any real-money deposits. If you are a parent or guardian and believe a minor has used Cirkex, please contact our support team immediately.
Cirkex may update this Privacy Policy from time to time to reflect changes in platform operations, data handling practices or legal requirements. When we make material changes, we will notify registered players via their registered email address or through a visible notice on the platform. The "Last Updated" date at the top of this page always reflects the most recent version.
Continuing to use the Cirkex platform after an updated Privacy Policy has been published and communicated constitutes your acceptance of the changes. If you do not agree with any changes, your option is to close your account and request deletion of your data before the changes take effect.
If you have any questions about how Cirkex handles your personal data, want to exercise your data rights or need to report a privacy concern, our support team is available 24 hours a day, 7 days a week.
Reach the Cirkex privacy and support team at [email protected]. Please include your registered email address and a brief description of your query. Data rights requests are typically acknowledged within 2 business days and resolved within 30 days.
For account security concerns — such as suspected unauthorised access or a compromised password — please contact support immediately rather than waiting for a standard response window.
Our privacy practices are built around genuine respect for your data — not legal box-ticking. Here is what that looks like in practice for every Cirkex player.
Every PKR deposit via JazzCash or Easypaisa, every withdrawal request and every login is protected by SSL/TLS encryption. Your financial data travels between your device and Cirkex servers in a form that cannot be read in transit.
Cirkex has a firm zero-tolerance policy on selling player data. Your email, your mobile number, your betting history and your PKR transaction records are never sold or shared with advertisers, data brokers or any commercial third party outside of platform operations.
Access, correct, delete or download your personal data at any time by contacting support. These are not theoretical rights — the Cirkex support team handles data requests directly and responds within a clear, committed timeframe.
Your JazzCash PIN, Easypaisa credentials and bank account passwords are never stored by Cirkex. Payment data is handled by your provider directly. We only store the transaction references and PKR amounts needed to process your withdrawals and resolve disputes.
Cirkex does not knowingly collect data from anyone under 18. Age verification is enforced at registration and at withdrawal. If an under-18 player is identified, their data is removed and their account is permanently closed. There are no exceptions.
We do not hold your data indefinitely. Retention periods are defined by the type of data and the purpose it serves. When that period expires, data is securely deleted or anonymised. You can see exactly how long each data category is held in the Data Retention section above.
Register your free Cirkex account, deposit PKR via JazzCash or Easypaisa and enjoy Live Casino, Cricket Betting, PSL markets, Fish Games and more — knowing your personal data is handled with care.